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 SOCIAL WELFARE SERVICES
The department of social welfare was first established in 1976 as a response to increasing levels of poverty and other social problems. Initially this department was based in the Ministry of Interior Affairs, then it was moved to the Ministry of Justice, then Employment and in 1993 it was based within the Ministry of Health. The goal of the department is to alleviate human suffering among the vulnerable groups in society, the emphasis tends to change from overtime, but the one recurring theme is poverty and suffering. Social welfare services are aimed at improving the survival strategies and self reliance of vulnerable groups in society. The main target groups for social services include vulnerable and abused children ands orphans, the elderly, the disabled and those subjected to some form of psycho-social trauma and abuse. When the impact of HIV/AIDS was barely felt, in the late eighties, the main focus of the department of social welfare services was the distribution of food packages to families that were defined as poor, later the department facilitated review of the monthly public assistance stipend for the elderly, which was set at M100 and is administered through the Prime Minister’s Office. In 2004 the department of Social welfare facilitated public assistance grants for 4,904 clients and medical exemptions for 1,354 paupers at public hospitals.

The three components of social welfare services are: preventive and promotive social work, social security and social welfare services. Currently the biggest challenge facing the Social welfare services delivery system is the increasing number of orphans, a situation which is directly related to the impact of the HIV/AIDS pandemic. This challenge is further perpetuated by the vulnerability of girl children especially, who are subjected to all kinds of abuse especially sexual abuse. All these factors not only create an emiserating environment for the bulk of children in the country but create a vicious cycle of poverty. The number of orphans is increasing dramatically, from an estimated 73,000 in 2001 to nearly 92,000 throughout the country in 2003. HIV/AIDS has many direct and indirect impacts on children, ranging from the psychological effects of losing one or both parents. Many of the children affected or infected by HIV/AIDS are often exposed to various forms of exploitation including sexual abuse, benign neglect, and general misery, exclusion and depression.

Changes in lifestyles have also given rise to problems associated with alcohol and drug abuse which often result in vulnerability of women to domestic violence. The effects of HIV AIDS have increased pressure on the social services to provide support and counselling for the infected and affected, especially caregivers and spouses.

Social Welfare reforms in the health sector and realisation the HIV/AIDS continues to an extremely adverse effect on social structure in the country led to a concerted effort by the relevant government sectors to increase the number of social workers in the health sector through initiating a training programme at the National University and creating position for social workers at the district level. Social Welfare services have been integrated into the district health package which was developed under the Health Sector Reform Programme. Social services have received a considerable boost in the past five years and the capacity of the delivery system has improved. Never the less the system is still severely understaffed considering the needs at the community level.

Over and above provision of generic social services for the identified vulnerable groups, the social welfare services also incorporate preventive, curative and rehabilitative services for disabled persons. Disability care includes improving capacity of caregivers and parents to care for their disabled children and facilitating integration of disabled children into the schools and other social settings.
SOCIAL SERVICES by system level

Community Level
The community level is supported by a network of volunteers who work in the areas of development and empowerment through community based income generating projects, sensitisation on children, youth and women’s rights, support services for people living with AIDS, domestic violence and foster homes for orphans. In terms of prevention, social services at this level also include provision of communication and advocacy materials to promote social welfare services, including preventive measures and rehabilitative services for disability as well as life skills for the youth.

Health Centre Level
The health centre level provides technical support and supervision to the community structures and initiatives. Dissemination of the relevant educative and communication materials on disability, alcohol abuse, child abuse and neglect, and the elderly is an important function of the health centre level. Other services include counselling, follow-up of families that are in dire need, rehabilitative services, follow-up of AIDS patients at home and counselling of family members as well as counselling of parents with disabled children are some of the activities undertaken at this level of the delivery system. The health centre level also collaborates with other NGO’s that operate within their catchment area, especially in the area of caring for orphans and vulnerable children.

District Hospital Level
The hospital level is responsible for overseeing coordinate planning and budgeting for social services in the district/ HSA. More and more district hospitals are forced to forge partnerships with the office of the District Administrator and the local councils to facilitate a mulit-sectroral approach to the delivery of social services that meet the needs identified a the local level.. Other sector involved are the police, justice, law enforcement and human rights as well as the education and agriculture sectors. This district hospital level, like the lower levels provides counselling, health education and rehabilitative services. At this level, psychosocial services and outpatient services are provided for special cases such as rape victims, battered women and abused children. Sever cases are referred to the National Psychiatric Hospital or to QE II Referral Hospital. For disabled patients there is also the option of referring patients to the Ithuseng Vocational Rehabilitation Centre where they are provide with skills and work habits that will enable them to start their own businesses and be self-sufficient.

Ithuseng Vocational Rehabilitation Centre
Ithuseng Vocational Rehabilitation Centre was established in 1991 as a response to the realisation that disability perpetuates poverty. In order to contain some of these effects the government in partnership with the International Labour Organisation and the United Nations Development Programme, established the Centre with the main objective of empowering disabled persons so that they can contribute productive to economic development and the own personal well being and that of their families.

The Centre supports to adults and youth with any form of disability by providing vocational guidance and training, literacy and numeracy training, technical skills in metal work, leatherwork, carpentry, sewing and knitting, agriculture, general repair skills and basic training in business management. Other kinds of support include job placements but the emphasis of the training is to encourage self employment and partnership among the trainees to start their own businesses. Trainees are provided with tools as part of the support. Originally on completion of the training a loan was granted to the graduates so that they can start their own business and repay the loan overtime. In this way a revolving loan fund was established but this initiative collapsed because of failure of people to repay the loan and absence of mechanisms to penalise those who failed to pay. Currently the Centre uptake is 60 trainees every two years and they are provided with medical, physiotherapy and appliances support. Trainees also have access to sporting, recreational, and social facilities. The main criterion for choosing prospective trainees is those disabled adults who are in desperate need particularly those who have never attended school. Enrolment at is free to facilitate equitable access but the demand outweighs the accommodation capacity of the Centre because there is just not enough space for all the potential trainees. The biggest challenge currently facing the Centre is mobilisation of resources to improve and expand the management and infrastructural capacity of the Centre.

CONTACTS

Social Welfare Department
Contact person Joalane Putsoa
Position Administrator
Telephone +266- 22322142
Fax +266- 22317206
Email: jayputsoa@yahoo.com

Rehabilitation unit
Contact person M….. Matsoso
Position Chief Rehabilitation Officer
Telephone +266- 22311117
Fax ……………………………………............
Email: mmatsoso@health.gov.ls


Ithuseng Vocational Rehabilitation Centre
Contact person ………………………………………………….
Position …………………………………..……………..
Telephone …………………………………………………..
Fax ……………………………………............
Email: ……………………………………………………

 

 © Ministry of Health and Social Welfare - 2005

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